As public agencies deal with their ageing infrastructure and issues plaguing their asset reliabilities while continuing to face increased scrutiny, they are continually seeking innovative solutions, strategies and approaches to minimize risks and streamline their operations. With the State of Good Repair (SGR) asset data reporting requirements and Moving Ahead Program in the 21st Century (MAP-21) regulations, the agencies are looking at Transit Asset Management Plan (TAMP) as a tool for reporting the asset conditions and asset performance targets based on federally-mandated performance criteria.
Niti Systems consultants have extensive experience supporting public sector agencies of all sizes with their EAM and other technology implementations. Our team has functional and technical experience with a wide variety of EAM solutions including Trapeze Assetworks, Infor, ABB Ellipse, IBM Maximo, SAP, Oracle, MIMS, FTA Termlite, Work Day and others.We will help you with your end-to-end life-cycle management needs for yourenterprise asset management solutions. Our deep domain expertise of public sector asset management needs coupled with technology capabilities enables us to serve our clients to improve performance, reduce life cycle costs and minimize risk.
In order for the public sector agency to function at their peak capacity and meet the strategic business objectives, they need to find an optimum balance between business processes, technologies and staff members (People, Processes and Technologies). Enterprise Resource Planning (ERP) implementation allow the agencies to improve productivity, increase efficiencies, decrease costs and streamline processes. An ERP system is probably one of the most complex technology systems deployed at any agency. These systems encompass a vast set of functionalities including Accounting, Procurement, Human Resources, Risk Management, Finance, Payroll, Workforce Management, Grants Management, Supply Chain Management and many others. A properly designed, configured and maintained ERP system can provide an integrated and continuously updated view of core business processes and information throughout the agency. An ERP system has the ability to transform an agency by improving collaboration, increasing productivity and increasing customer satisfaction. However, an improper or failed ERP implementation can have a drastic impact on the agency operations.
The Niti Systems team is very experienced in successful implementations of the ERP systems in public sector. We have helped agencies of all sized with some of the most successful ERP implementation in the government industry. Our team has experience with wide variety of ERP solutions including Oracle, SAP, Microsoft Dynamics, Ellipse, Infor and others. Our consultants will work with the project teams and stakeholder to ensure that the investment made in an ERP system presents the best value for their money, both now and in the long run. Based on our extensive experience, we have developed many tools and templates for faster deployment of ERP systems based on industry best practices and prevailing standards.
Niti Systems consultants have extensive experience to help you implement a Customer Relationship Management (CRM) solution that can transform how your serve, interact and manage your customers. We have helped many government agencies with the successful deliveries of smart and cost-effective CRM solutions. With special emphasize in getting meaningful insight into customer needs, behavior, patterns and preference, we are able to support get the most out of their CRM implementations. Our unique approach based on our experience and industry best practices focuses on your needs and your existing setup.
Our CRM consultants can help you establish a clear CRM strategy and a comprehensive implementation strategy. We can help document clear and measurable business goals for 360-degree customer view and help with the requirements collection. Using our domain expertise, our understanding of industry best practices and our lessons learned, we can help our clients achieve their objectives by properly aligning the technology with your business goals and help create visibility in your customer base, increase productivity and streamline the customer engagement processes.